Privacy Policy

This Privacy Policy explains how DispatchPro collects, uses, and protects information in connection with our website and trucking management platform.

Information We Collect

• Account and company information provided during signup (name, email, phone, address, MC/DOT numbers).
• Operational data entered into the platform (loads, drivers, vehicles, documents).
• Uploaded documents and files (BOLs, PODs, Rate Confirmations, etc.).
• Payment information processed securely through Stripe — we do not store card details.
• Usage data for performance, reliability, and security monitoring.

How We Use Information

• Provide, operate, and support the DispatchPro platform and services.
• Process payments and manage subscriptions via Stripe.
• Improve product performance, reliability, and security.
• Send important account and billing notifications.
• Comply with legal obligations.

Data Storage

Your data is stored securely using industry-standard infrastructure and encryption. We do not sell your data to third parties.

AI Features

AI features (including document automation) process documents and inputs you provide to produce structured outputs. Documents processed by AI are handled securely and are not used to train AI models without your consent.

Payments

All payment processing is handled by a trusted third-party payment provider. DispatchPro does not store credit card numbers or sensitive payment data on our servers.

Your Rights

• You may request access to, correction of, or deletion of your personal data.
• You may cancel your subscription at any time from your billing dashboard.
• To request data deletion, contact us via the contact form on our website.

Contact

Questions about this policy can be sent via the contact form on our website.